Drop us a line, you'll be glad you did
Whether you have a pre-sales question, in need of technical assistance, or just want to find out more about us, drop us a line. We will be more than glad to help you. We have a number of ways you can reach us.You can either submit a support ticket through our helpdesk or use the instant messenger system.
AYKsolutions, LLC.
1843 Central Ave.
Suite 222
Albany, NY 12205
Phone: 1-800-691-8184
International: 518-930-4077
(9am - 6pm EST)
Fax: 1-518-677-1606
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Helpdesk Assistance for Existing Customers
I have a two small shared hosting packages and the price I pay I don't expect to receive very good support. I accept with any shared hosting uptime cannot be guaranteed neither can it be 100% and anyone who suggests otherwise is living a dream. However on the occasions I have opened a ticket they have been answered and investigated promptly. I have been with ayksolutions.com since Jun/18/2008 oh wow where has the time gone!
I had never heard of AYK Solutions before, but they had an awesome deal I couldn't pass up on WHT. So far the service has been exceptional, and the server is rock solid. I'll be moving my other servers here soon!
Outstanding Customer Service Everytime I have emailed AYKsolutions I have gotten an outstanding response time from the technical support team. Not only that, they are very friendly and very easy to work with. When I initially setup my account I had a small problem and had to delete everything and start over. This was not a problem for AYK and they were able to get me up and running in no time at all
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