Privacy Policy

AYKsolutions's Commitment to Online Security

AYKsolutions's physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Billing information is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online complaints or requests. All AYKsolutions's staff members with access to personal information obtained on the AYKsolutions web sites are also bound to adhere to this policy.

How AYKsolutions Uses Personal Information Collected Online

Upon agreement with the customer, the customer submits and AYKsolutions collects billing information, including the customer’s legal name, electronic mail (e-mail) address, home address, business address and telephone number.

We will not use your personal information for any purpose other than that for which it is submitted. We use personal information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. Typically, the only time we will give out your personal information is if an abuse issue arises that requires your direct involvement or if requested by legal authority through a valid subpoena request. Such legal authority may be within or outside the EU. We do not sell any personal data to third parties.

Personal information is actively retained by AYKsolutions as long as the account related to that information is active. If a user’s account is cancelled or terminated, AYKsolutions retains the personal information on its servers but it will not be accessed by AYKsolutions or a third-party unless and until the account is restored. AYKsolutions’s servers are located outside of the EU. AYKsolutions engages in no profiling or automated decision-making with regard to personal data.

AYKsolutions, LLC. utilizes FraudRecord to screen new orders for previous fraudulent activity and report existing clients who violate our Terms of Service. In case of a violation, you may be reported to FraudRecord for misbehaviour. FraudRecord is located within the EU.

E-mail may be sent to inform you of news related to our services or offers by us. You may unsubscribe from our e-mails at any time through the Unsubscribe link provided in the e-mail.

Lawful Bases

AYKsolutions’s collection of personal data is necessary for the purposes of fulfilling our contractual obligations with our clients in providing our services. Our use of personal information will not expand beyond any purpose other than that for which it is submitted.

In addition, AYKsolutions’s collection of personal data is necessary for the purposes of the legitimate interests pursued by the consumer in using AYKsolutions’s services. We will not use your personal data for any purpose beyond what is reasonably necessary to provide our services to you.

Customer's Responsibility

All communication between AYKsolutions, LLC and the end party is deemed copyrighted material and may not be reproduced, copied or printed out and distributed without the written consent of AYKsolutions, LLC. This includes, but is not limited to, email, ticket content, and instant messaging conversations.

Customer Rights

All customers of AYKsolutions, LLC have the right to

• Any and all information about the processing of your personal data;
• Obtain access to the personal data held about you at any time;
• Ask for incorrect, inaccurate or incomplete personal data to be corrected;
• Request that personal data be erased when it is no longer needed or if processing it is unlawful;
• Object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation;
• Request a restriction of the processing of your personal data;
• Receive your personal data in a machine-readable format;
• Lodge a complaint about our use of personal data with an independent Data Protection Authority

We will respond to any request related to our data collection within one (1) month after we have received such request.

Contact Information

AYKsolutions, LLC may be reached by mail at the following address:
AYKsolutions, LLC.
1843 Central Ave. Suite 222
Albany, NY 12205

AYKsolutions, LLC may also be reached by phone between 9am and 6pm EST at 1-800-691-8184, or by fax at 1-518-677-1606. We may be reached for any abuse issues at [email protected].

We reserve the right to change our policies at any time. We will notify our users of any pending changes, via email and our webpage, prior to any change. Users can cancel their membership and terminate their use of our services at any time.