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If you're not able to connect to Plesk control panel via https://IP:8443, make sure that C:\Windows\system32\libmysql.dll has the user "psaadm" assigned to it with read & execute permissions.
We have been customers for several years. Just wanted to give a thumbs-up for their excellent response to a critical server issue we experienced this morning. We're back in biz and grateful.
Without doubt the most professional and friendly support team i have ever experienced. These guys are really way above any other company i have worked with in the past.
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