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If you're not able to connect to Plesk control panel via https://IP:8443, make sure that C:\Windows\system32\libmysql.dll has the user "psaadm" assigned to it with read & execute permissions.
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Even though I only have a shared hosting plan, their technical support team responded to my tech support request within the hour, and correctly to boot. (I needed to have a subdomain point to a Tumblr blog by changing the CNAME.)
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