Allows you to search a variety of questions and answers
There are two common things that could be causing this issue:
1. Your /etc/resolv.conf file does not have the necessary DNS information setup. Check that file to make sure the proper DNS IP addresses are there. If you are not sure what this means or what the IP addresses are supposed to be, submit a ticket to our support department.
2. There is most likely an issue with your zonetemplates in /usr/local/cpanel/etc. You can fix this by running the following from the command line:
cat /usr/local/cpanel/etc/zonetemplates/standardvirtualftp > /var/cpanel/zonetemplates/standardvirtualftp
cat /usr/local/cpanel/etc/zonetemplates/standard > /var/cpanel/zonetemplates/standard
cat /usr/local/cpanel/etc/zonetemplates/simple > /var/cpanel/zonetemplates/simple
I have a two small shared hosting packages and the price I pay I don't expect to receive very good support. I accept with any shared hosting uptime cannot be guaranteed neither can it be 100% and anyone who suggests otherwise is living a dream. However on the occasions I have opened a ticket they have been answered and investigated promptly. I have been with ayksolutions.com since Jun/18/2008 oh wow where has the time gone!
This is my second time i m using your services, and the main reason i'm doing that, beside your prices is your customer support. I love the fact that you are fast, you always help me and never get bothered by my endless questions(i'm still a newbie when it comes to server setup) Thank you
You can trust your business with AYKsolutions After a horrible experience with my prior host that left me with over 14 hours of downtime, AYKSolutions came in, took care of the transfer completely and made my life easier. When they say their servers are semi-managed, it means they take care of more then most managed server hosting companies. Average ticket response time? 2-5 minutes. One time i n the middle of the night it took 30 minutes. Problems that I create are fixed immediately and they take care of their customers. Artyom is the owner, who is somehow capable of not sleeping. He's always there to take care of everything with a personal touch. 3 AM on a Saturday? Not an issue for AYKSolutions. Trust me, I'm very thorough in researching a company. When it comes to business, you can never be too careful. I trust my business with AYKSolutions
© 2004 - 2024 AYKsolutions, LLC. All Rights Reserved.
