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There are two common things that could be causing this issue:
1. Your /etc/resolv.conf file does not have the necessary DNS information setup. Check that file to make sure the proper DNS IP addresses are there. If you are not sure what this means or what the IP addresses are supposed to be, submit a ticket to our support department.
2. There is most likely an issue with your zonetemplates in /usr/local/cpanel/etc. You can fix this by running the following from the command line:
cat /usr/local/cpanel/etc/zonetemplates/standardvirtualftp > /var/cpanel/zonetemplates/standardvirtualftp
cat /usr/local/cpanel/etc/zonetemplates/standard > /var/cpanel/zonetemplates/standard
cat /usr/local/cpanel/etc/zonetemplates/simple > /var/cpanel/zonetemplates/simple
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Dedicated Semi-Managed Server Review I've been using AYKSolutions for about 2 years now and their support and servers have been great. They assisted me with the transition of all my websites and databases from my old server onto their system with no problem. If I ever need them for support or a change they respond fast and always keep me up to date with the status of my support ticket. I highly recommend using this company especially if you're looking for someone to assist with server management. Best of all their cost is great!
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