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There are two common things that could be causing this issue:
1. Your /etc/resolv.conf file does not have the necessary DNS information setup. Check that file to make sure the proper DNS IP addresses are there. If you are not sure what this means or what the IP addresses are supposed to be, submit a ticket to our support department.
2. There is most likely an issue with your zonetemplates in /usr/local/cpanel/etc. You can fix this by running the following from the command line:
cat /usr/local/cpanel/etc/zonetemplates/standardvirtualftp > /var/cpanel/zonetemplates/standardvirtualftp
cat /usr/local/cpanel/etc/zonetemplates/standard > /var/cpanel/zonetemplates/standard
cat /usr/local/cpanel/etc/zonetemplates/simple > /var/cpanel/zonetemplates/simple
AYK Solutions has been the server for my website for 8 or 9 years, and in all that time I have gotten nothing but expeditious, professional, friendly, and excellent service from them. I am being honest about this. They have my highest recommendations.
Outstanding Customer Service Everytime I have emailed AYKsolutions I have gotten an outstanding response time from the technical support team. Not only that, they are very friendly and very easy to work with. When I initially setup my account I had a small problem and had to delete everything and start over. This was not a problem for AYK and they were able to get me up and running in no time at all
The most caring provider AYKSolutions is a reliable hosting and decicated server probider with good uptimes etc etc, which nowadays is a must for any copany in the hosting industry, But what makes them stand out from cowd - is there sincere care for their customers. AYK stuff is always asking you about problems you have and doing their best to solve the problems and help yo ur business to grow. Best support ever!
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