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Make sure that you have WHM > Basic Setup > Apache Access Log Style > set to combined
We have been customers for several years. Just wanted to give a thumbs-up for their excellent response to a critical server issue we experienced this morning. We're back in biz and grateful.
Prompt support, on New Years Eve of all days. Fixed issue within 10 minutes of submitting.
perfect service Using their service for 4 years without problem. Support is not the fastest of the world ,but all inquiry are fixed in time . they have also fixed my pbandwith overuse ,without make me paying it,just by upgrading my account ! perfect! Good services ,you can go with them !
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