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For your username, please use the full email of the account you are setting up.
Even though I only have a shared hosting plan, their technical support team responded to my tech support request within the hour, and correctly to boot. (I needed to have a subdomain point to a Tumblr blog by changing the CNAME.)
I had never heard of AYK Solutions before, but they had an awesome deal I couldn't pass up on WHT. So far the service has been exceptional, and the server is rock solid. I'll be moving my other servers here soon!
Best customer service I've encountered anywhere. Great product at a great price.
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