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If you are running an Apache server and are getting hit by httpd floods that overload your server, installing Nginx in front of it (nginxcp.com is an easy to use module for Cpanel) may be the option. Then you need to ensure the following modules are loaded:
FastCGI --> http://wiki.nginx.org/HttpFcgiModule
Limit Zone --> http://wiki.nginx.org/HttpLimitZoneModule
Limit Conn --> http://wiki.nginx.org/HttpLimitConnModule
A great source for some of this can be found here: http://www.cyberciti.biz/tips/linux-...-security.html
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Even though I only have a shared hosting plan, their technical support team responded to my tech support request within the hour, and correctly to boot. (I needed to have a subdomain point to a Tumblr blog by changing the CNAME.)
I have been with ayksolutions for around 5 years and have been thoroughly impressed with them. All support tickets are answered within minutes, regardless of the time of day. Prices are very reasonable, especially considering the support and services they provide. They are constantly doing crazy deals for servers as well. If you're looking for someone good and reliable to host with, from shared hosting to dedicated servers, I easily recommend ayksolutions.