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If you received a new server and you're trying to create your first account but receive the following error:
Missing HOST Config Line in /etc/wwwacct.conf
You need to setup a proper hostname, something that resolves to your domain. For example, you could use: server1.mydomain.tld, just be sure to substitute mydomain.tld with your actual domain.
Afterwords, you'll need to update your license internally by logging in via ssh as root and running:
/usr/local/cpanel/cpkeyclt
Even though I only have a shared hosting plan, their technical support team responded to my tech support request within the hour, and correctly to boot. (I needed to have a subdomain point to a Tumblr blog by changing the CNAME.)
Great prices and service! Truly is painless, professional and polite (That's their slogan).
This is my second time i m using your services, and the main reason i'm doing that, beside your prices is your customer support. I love the fact that you are fast, you always help me and never get bothered by my endless questions(i'm still a newbie when it comes to server setup) Thank you