Allows you to search a variety of questions and answers
For RH-based servers, you can do the following at command prompt as root:
vi /etc/redhat-release
OR
For ALL *nix based operating systems, you can issue the following command:
cat /proc/version
I have a two small shared hosting packages and the price I pay I don't expect to receive very good support. I accept with any shared hosting uptime cannot be guaranteed neither can it be 100% and anyone who suggests otherwise is living a dream. However on the occasions I have opened a ticket they have been answered and investigated promptly. I have been with ayksolutions.com since Jun/18/2008 oh wow where has the time gone!
Without doubt the most professional and friendly support team i have ever experienced. These guys are really way above any other company i have worked with in the past.
I recently switched to AYK Solutions from Softlayer for my dedicated server requirements. I received a much better specification server at significantly reduced cost from what Softlayer could offer me, with many of the previously 'extra' features at Softlayer included in the base price offered by AYK. The support was second to none, and they were extremely helpful in transferring all of my old server accounts over for no additional fee whatsoever.