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Even though I only have a shared hosting plan, their technical support team responded to my tech support request within the hour, and correctly to boot. (I needed to have a subdomain point to a Tumblr blog by changing the CNAME.)
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.
Simply the best. have been using them from last 2 years. Remember Dedicated servers are hardware so few times problem do arrive. but always fixed in time. Really really Positive attitude from President.
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