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If your server does not parse html, then you need to install html2text. On Centos, this can be done using yum:
yum -y install html2text
This is useful if you have a form on your site and when someone fills it out, the html code shows up in your email, instead of having just the form text.
Prompt support, on New Years Eve of all days. Fixed issue within 10 minutes of submitting.
I have been with ayksolutions for around 5 years and have been thoroughly impressed with them. All support tickets are answered within minutes, regardless of the time of day. Prices are very reasonable, especially considering the support and services they provide. They are constantly doing crazy deals for servers as well. If you're looking for someone good and reliable to host with, from shared hosting to dedicated servers, I easily recommend ayksolutions.