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This is useful if your server is receiving a lot of http connections. By default the amount of connections is hardcoded into httpd.h file by Cpanel.
To do this, you must recompile Apache using EasyApache and select the "Raise Hard Limits" option. This can be done via WHM --> Apache Update or in shell via /scripts/easyapache
You can also enable this manually in /usr/local/apache/include/httpd.h by uncommenting the HARD_SERVER_LIMIT block in file and restarting apache.
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.
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Great Service I was using a dedicated server with AYK for about 6 months untill i sold my website. Their support is outstanding they reply very quickly and helpful. If i ever want another dedicated server i will 100% choose AYK.