Knowledge Base

Outstanding Customer Service Everytime I have emailed AYKsolutions I have gotten an outstanding response time from the technical support team. Not only that, they are very friendly and very easy to work with. When I initially setup my account I had a small problem and had to delete everything and start over. This was not a problem for AYK and they were able to get me up and running in no time at all

I have a two small shared hosting packages and the price I pay I don't expect to receive very good support. I accept with any shared hosting uptime cannot be guaranteed neither can it be 100% and anyone who suggests otherwise is living a dream. However on the occasions I have opened a ticket they have been answered and investigated promptly. I have been with ayksolutions.com since Jun/18/2008 oh wow where has the time gone!

You can trust your business with AYKsolutions After a horrible experience with my prior host that left me with over 14 hours of downtime, AYKSolutions came in, took care of the transfer completely and made my life easier. When they say their servers are semi-managed, it means they take care of more then most managed server hosting companies. Average ticket response time? 2-5 minutes. One time i n the middle of the night it took 30 minutes. Problems that I create are fixed immediately and they take care of their customers. Artyom is the owner, who is somehow capable of not sleeping. He's always there to take care of everything with a personal touch. 3 AM on a Saturday? Not an issue for AYKSolutions. Trust me, I'm very thorough in researching a company. When it comes to business, you can never be too careful. I trust my business with AYKSolutions