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I recently switched to AYK Solutions from Softlayer for my dedicated server requirements. I received a much better specification server at significantly reduced cost from what Softlayer could offer me, with many of the previously 'extra' features at Softlayer included in the base price offered by AYK. The support was second to none, and they were extremely helpful in transferring all of my old server accounts over for no additional fee whatsoever.
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.