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Yes, you can always upgrade your machine. You need to simply email our Sales Department with your upgrade request and the process will begin.
Alternatively, you can choose to upgrade by logging in to your AYKpanel or simply clicking on "Account Upgrades" link directly through our website.
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.
Thanks for the fast sollution, it was my fault since my original e-mail got somehow bugged and I didn't got the invoice mails.
I recently switched to AYK Solutions from Softlayer for my dedicated server requirements. I received a much better specification server at significantly reduced cost from what Softlayer could offer me, with many of the previously 'extra' features at Softlayer included in the base price offered by AYK. The support was second to none, and they were extremely helpful in transferring all of my old server accounts over for no additional fee whatsoever.