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If you're not able to connect to Plesk control panel via https://IP:8443, make sure that C:\Windows\system32\libmysql.dll has the user "psaadm" assigned to it with read & execute permissions.
good service/support We have been with AYK for years. Good pricing/support. No complaints.
I love AYK. been with them for over 5 years and the best ever
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