Allows you to search a variety of questions and answers
There are two common things that could be causing this issue:
1. Your /etc/resolv.conf file does not have the necessary DNS information setup. Check that file to make sure the proper DNS IP addresses are there. If you are not sure what this means or what the IP addresses are supposed to be, submit a ticket to our support department.
2. There is most likely an issue with your zonetemplates in /usr/local/cpanel/etc. You can fix this by running the following from the command line:
cat /usr/local/cpanel/etc/zonetemplates/standardvirtualftp > /var/cpanel/zonetemplates/standardvirtualftp
cat /usr/local/cpanel/etc/zonetemplates/standard > /var/cpanel/zonetemplates/standard
cat /usr/local/cpanel/etc/zonetemplates/simple > /var/cpanel/zonetemplates/simple
AYK provide a very good value product, and always in a professional manner. I have used several hosting companies over the past 17 years. During that time I occasionally needed help with a variety of minor setup issues. Only AYK gave quick and helpful answers. I highly recommend them.
Thanks for the fast sollution, it was my fault since my original e-mail got somehow bugged and I didn't got the invoice mails.
After getting a dedicated server from AYK for almost 2 years, I couldn't be more happy. The prices are very reasonable, I haven't experienced a moment of downtime, the support is excellent and truly 24/7. You have a critical issue at 2am? You will have it sorted out in less than 15 minutes. If you are looking for honest, reliable and affordable hosting provider, look no further!
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