Allows you to search a variety of questions and answers
There are two common things that could be causing this issue:
1. Your /etc/resolv.conf file does not have the necessary DNS information setup. Check that file to make sure the proper DNS IP addresses are there. If you are not sure what this means or what the IP addresses are supposed to be, submit a ticket to our support department.
2. There is most likely an issue with your zonetemplates in /usr/local/cpanel/etc. You can fix this by running the following from the command line:
cat /usr/local/cpanel/etc/zonetemplates/standardvirtualftp > /var/cpanel/zonetemplates/standardvirtualftp
cat /usr/local/cpanel/etc/zonetemplates/standard > /var/cpanel/zonetemplates/standard
cat /usr/local/cpanel/etc/zonetemplates/simple > /var/cpanel/zonetemplates/simple
Good Cooperation The datacenter is very co-operating, and provides immediate response.
I recently switched to AYK Solutions from Softlayer for my dedicated server requirements. I received a much better specification server at significantly reduced cost from what Softlayer could offer me, with many of the previously 'extra' features at Softlayer included in the base price offered by AYK. The support was second to none, and they were extremely helpful in transferring all of my old server accounts over for no additional fee whatsoever.
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