Allows you to search a variety of questions and answers
There are two common things that could be causing this issue:
1. Your /etc/resolv.conf file does not have the necessary DNS information setup. Check that file to make sure the proper DNS IP addresses are there. If you are not sure what this means or what the IP addresses are supposed to be, submit a ticket to our support department.
2. There is most likely an issue with your zonetemplates in /usr/local/cpanel/etc. You can fix this by running the following from the command line:
cat /usr/local/cpanel/etc/zonetemplates/standardvirtualftp > /var/cpanel/zonetemplates/standardvirtualftp
cat /usr/local/cpanel/etc/zonetemplates/standard > /var/cpanel/zonetemplates/standard
cat /usr/local/cpanel/etc/zonetemplates/simple > /var/cpanel/zonetemplates/simple
Prompt support, on New Years Eve of all days. Fixed issue within 10 minutes of submitting.
AYK Solutions has been the server for my website for 8 or 9 years, and in all that time I have gotten nothing but expeditious, professional, friendly, and excellent service from them. I am being honest about this. They have my highest recommendations.
I have been a client for many years now. They always answer to my needs, and keep their prices affordable. I will continue with them in the future.
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