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There are two common things that could be causing this issue:
1. Your /etc/resolv.conf file does not have the necessary DNS information setup. Check that file to make sure the proper DNS IP addresses are there. If you are not sure what this means or what the IP addresses are supposed to be, submit a ticket to our support department.
2. There is most likely an issue with your zonetemplates in /usr/local/cpanel/etc. You can fix this by running the following from the command line:
cat /usr/local/cpanel/etc/zonetemplates/standardvirtualftp > /var/cpanel/zonetemplates/standardvirtualftp
cat /usr/local/cpanel/etc/zonetemplates/standard > /var/cpanel/zonetemplates/standard
cat /usr/local/cpanel/etc/zonetemplates/simple > /var/cpanel/zonetemplates/simple
Ayksolutions Customer Reviews Prompt, professional, efficient. I am currently using a shared account and plan on upgrading to a dedicated server...eventually when traffic picks up. The Ayk team is quick to reply to any concerns and does the best they can to correct the situation. I strongly recommend them for hosting.
I love AYK. been with them for over 5 years and the best ever
Very courteous, professional, and willing to help. They truly care about client based relationships and satisfaction. I will definitely refer more clients their way, and highly recommend Ayksolutions to anyone seeking truly the best.
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