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If, when you run top, you see an extremely high number of Total and Sleeping process running for your instance, you can tweak httpd.conf to control those values a bit better.
Specifically, lower the Timeout setting and disable KeepAlive.
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Prompt support, on New Years Eve of all days. Fixed issue within 10 minutes of submitting.
Good Cooperation The datacenter is very co-operating, and provides immediate response.