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This is a linux solution.
A good way to start is to check what is keeping it from running via command line. So, after you login as root, go to the directory where the page file that you are trying to load in the browser is located. Most likely it's either an .html or a .php file (index.php for example).
1. Run that file in the background
Code:
php index.php&
The & symbol will run the process in the background.
2. Now find the PID of the running process
Code:
ps aux |grep index.php
3. Now, trace the process using PID
Code:
lsof -p PID
Replace PID with the actual process number you found using the command in step 2. It may take a bit to run. After it does, the last line will most likely be the one that is causing the problem. From there, you can use something like netstat to see what's listening/connecting on a port, etc..
The above is a good way to start troubleshooting and more likely than not, you'll be able to find the problem.
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.
I have been using AYK for about 2 years now and they are always on top of any issues I have. They have gone over and beyond helping me with any problems that come up with the server and they have never said "no" to any of my requests. I would definitely recommend them to anyone looking for a reliable server company.
I recently switched to AYK Solutions from Softlayer for my dedicated server requirements. I received a much better specification server at significantly reduced cost from what Softlayer could offer me, with many of the previously 'extra' features at Softlayer included in the base price offered by AYK. The support was second to none, and they were extremely helpful in transferring all of my old server accounts over for no additional fee whatsoever.
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