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This can be caused by numerous things, however, the most common issue has to do with the settings in the .htaccess file.
To view that file, follow these steps:
1. FTP into your account to the /home/username/public_html directory (username is your actual username).
2. Open up the .htaccess file and try to *cut* the contents leaving it blank. Save the file and quit.
3. Go back to that site and it now should show as www.domain.com, which is correct.
If this does not work, please contact our Support Team.
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Outstanding Customer Service Everytime I have emailed AYKsolutions I have gotten an outstanding response time from the technical support team. Not only that, they are very friendly and very easy to work with. When I initially setup my account I had a small problem and had to delete everything and start over. This was not a problem for AYK and they were able to get me up and running in no time at all
This is my second time i m using your services, and the main reason i'm doing that, beside your prices is your customer support. I love the fact that you are fast, you always help me and never get bothered by my endless questions(i'm still a newbie when it comes to server setup) Thank you
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