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This can be caused by numerous things, however, the most common issue has to do with the settings in the .htaccess file.
To view that file, follow these steps:
1. FTP into your account to the /home/username/public_html directory (username is your actual username).
2. Open up the .htaccess file and try to *cut* the contents leaving it blank. Save the file and quit.
3. Go back to that site and it now should show as www.domain.com, which is correct.
If this does not work, please contact our Support Team.
I have been using AYK for about 2 years now and they are always on top of any issues I have. They have gone over and beyond helping me with any problems that come up with the server and they have never said "no" to any of my requests. I would definitely recommend them to anyone looking for a reliable server company.
The most caring provider AYKSolutions is a reliable hosting and decicated server probider with good uptimes etc etc, which nowadays is a must for any copany in the hosting industry, But what makes them stand out from cowd - is there sincere care for their customers. AYK stuff is always asking you about problems you have and doing their best to solve the problems and help yo ur business to grow. Best support ever!
Thanks for the fast sollution, it was my fault since my original e-mail got somehow bugged and I didn't got the invoice mails.
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