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This can be caused by numerous things, however, the most common issue has to do with the settings in the .htaccess file.
To view that file, follow these steps:
1. FTP into your account to the /home/username/public_html directory (username is your actual username).
2. Open up the .htaccess file and try to *cut* the contents leaving it blank. Save the file and quit.
3. Go back to that site and it now should show as www.domain.com, which is correct.
If this does not work, please contact our Support Team.
After getting a dedicated server from AYK for almost 2 years, I couldn't be more happy. The prices are very reasonable, I haven't experienced a moment of downtime, the support is excellent and truly 24/7. You have a critical issue at 2am? You will have it sorted out in less than 15 minutes. If you are looking for honest, reliable and affordable hosting provider, look no further!
I have been using AYK for about 2 years now and they are always on top of any issues I have. They have gone over and beyond helping me with any problems that come up with the server and they have never said "no" to any of my requests. I would definitely recommend them to anyone looking for a reliable server company.
Great prices and service! Truly is painless, professional and polite (That's their slogan).
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