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This can be caused by numerous things, however, the most common issue has to do with the settings in the .htaccess file.
To view that file, follow these steps:
1. FTP into your account to the /home/username/public_html directory (username is your actual username).
2. Open up the .htaccess file and try to *cut* the contents leaving it blank. Save the file and quit.
3. Go back to that site and it now should show as www.domain.com, which is correct.
If this does not work, please contact our Support Team.
AYK provide a very good value product, and always in a professional manner. I have used several hosting companies over the past 17 years. During that time I occasionally needed help with a variety of minor setup issues. Only AYK gave quick and helpful answers. I highly recommend them.
Great Service I was using a dedicated server with AYK for about 6 months untill i sold my website. Their support is outstanding they reply very quickly and helpful. If i ever want another dedicated server i will 100% choose AYK.
Simply the best. have been using them from last 2 years. Remember Dedicated servers are hardware so few times problem do arrive. but always fixed in time. Really really Positive attitude from President.
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