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If under "Nameserver IPs" you see strange nameservers reappearing after you have deleted them or they are not deleting period, please do the following:
1. Go to WHM --> Tweak Settings and uncheck the "Disable whois lookups for the nameserver IP manager." option.
2. Login as root into shell and delete them from the /etc/nameserverips file. Then restart named.
I have been using AYK for about 2 years now and they are always on top of any issues I have. They have gone over and beyond helping me with any problems that come up with the server and they have never said "no" to any of my requests. I would definitely recommend them to anyone looking for a reliable server company.
I have a two small shared hosting packages and the price I pay I don't expect to receive very good support. I accept with any shared hosting uptime cannot be guaranteed neither can it be 100% and anyone who suggests otherwise is living a dream. However on the occasions I have opened a ticket they have been answered and investigated promptly. I have been with ayksolutions.com since Jun/18/2008 oh wow where has the time gone!
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