Allows you to search a variety of questions and answers
First, download the tw_cli utility: http://www.ayksolutions.com/tw_cli.zip
After that, unzip it and untar it. You can then use the tw_cli.x86_64 file to run the utility or simply rename it to 'tw_cli' for ease of use. Use the one that's correct for your distribution.
I have a two small shared hosting packages and the price I pay I don't expect to receive very good support. I accept with any shared hosting uptime cannot be guaranteed neither can it be 100% and anyone who suggests otherwise is living a dream. However on the occasions I have opened a ticket they have been answered and investigated promptly. I have been with ayksolutions.com since Jun/18/2008 oh wow where has the time gone!
Great host, have tried many they're certainly a top choice for me. Premium bandwidth, great prices, 100% stable, and great support.
AYK Solutions has been the server for my website for 8 or 9 years, and in all that time I have gotten nothing but expeditious, professional, friendly, and excellent service from them. I am being honest about this. They have my highest recommendations.