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In order to upload files, you will need to have an FTP client such as CuteFTP, LeapFTP and CyD FTP. To login to your account using an FTP client, you will need to set up a new connection and use the following logins:
Username: ftp.yoursite.com
Password: your Cpanel password
Once you log in, go to the /public_html/ directory and start uploading!
Alternatively, you can use the File Manager option within your Cpanel, it works exactly like an FTP client.
I have a two small shared hosting packages and the price I pay I don't expect to receive very good support. I accept with any shared hosting uptime cannot be guaranteed neither can it be 100% and anyone who suggests otherwise is living a dream. However on the occasions I have opened a ticket they have been answered and investigated promptly. I have been with ayksolutions.com since Jun/18/2008 oh wow where has the time gone!
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.
AYK Solutions has been the server for my website for 8 or 9 years, and in all that time I have gotten nothing but expeditious, professional, friendly, and excellent service from them. I am being honest about this. They have my highest recommendations.
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