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Please follow these steps:
Enable the File and Printer Sharing option in Windows Firewall Configuration Settings
1. Start > Control Panel > Network and Intranet
2. Under the Windows Firewall section heading, Click the Allow a program through Windows Firewall link
3. In the programs and ports list, check the File and Printer Sharing option
Alternatively, you can enable ICMP IN requests with Printer and File Sharing in firewall's Inbound Rules for IPv4 or v6, depending on what you are using (most likely v4).
Lastly, you can just run the following command from promtp (Run --> cmd): netsh firewall set icmpsetting 8
Prompt support, on New Years Eve of all days. Fixed issue within 10 minutes of submitting.
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