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If you try to run /scripts/pkgacct through shell and your load is not nominal, the script will stall. To bypass this and get it running you can use:
/usr/local/cpanel/bin/cpuwatch xx.x
So, if I want to backup an account with username "ayksolutions" to the directory /backup/cpbackup/daily and do this if the load is 30 or below, I would run the following command from prompt as root:
/usr/local/cpanel/bin/cpuwatch 30.0 /scripts/pkgacct ayksolutions /backup/cpbackup/daily
We have been customers for several years. Just wanted to give a thumbs-up for their excellent response to a critical server issue we experienced this morning. We're back in biz and grateful.
Great servers, Great Service, Awesome uptime! Our company has been working with AYKSolutions for almost 3 years, hosting several servers for mission-critical projects. The network downtime has been way lower than 30 minutes for OVER 3 years and.. one of our Linux servers scored 450 days of uptime! Needless to say, their Ticket Support always responds in a matter of minutes. At any time of the d ay! I would rate them 10/5 if I could! Kudos to a great company! :)
Outstanding Customer Service Everytime I have emailed AYKsolutions I have gotten an outstanding response time from the technical support team. Not only that, they are very friendly and very easy to work with. When I initially setup my account I had a small problem and had to delete everything and start over. This was not a problem for AYK and they were able to get me up and running in no time at all