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If you try to run /scripts/pkgacct through shell and your load is not nominal, the script will stall. To bypass this and get it running you can use:
/usr/local/cpanel/bin/cpuwatch xx.x
So, if I want to backup an account with username "ayksolutions" to the directory /backup/cpbackup/daily and do this if the load is 30 or below, I would run the following command from prompt as root:
/usr/local/cpanel/bin/cpuwatch 30.0 /scripts/pkgacct ayksolutions /backup/cpbackup/daily
Outstanding Customer Service Everytime I have emailed AYKsolutions I have gotten an outstanding response time from the technical support team. Not only that, they are very friendly and very easy to work with. When I initially setup my account I had a small problem and had to delete everything and start over. This was not a problem for AYK and they were able to get me up and running in no time at all
Without doubt the most professional and friendly support team i have ever experienced. These guys are really way above any other company i have worked with in the past.