Allows you to search a variety of questions and answers
To edit your DNS record manually (not through WHM), login as root using your favorite terminal client and edit the /var/named/username.db file. Substitute your actual cpanel username for 'username'.
Even though I only have a shared hosting plan, their technical support team responded to my tech support request within the hour, and correctly to boot. (I needed to have a subdomain point to a Tumblr blog by changing the CNAME.)
We have been customers for several years. Just wanted to give a thumbs-up for their excellent response to a critical server issue we experienced this morning. We're back in biz and grateful.
Best customer service I've encountered anywhere. Great product at a great price.
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