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To edit your DNS record manually (not through WHM), login as root using your favorite terminal client and edit the /var/named/username.db file. Substitute your actual cpanel username for 'username'.
I have been using AYK for about 2 years now and they are always on top of any issues I have. They have gone over and beyond helping me with any problems that come up with the server and they have never said "no" to any of my requests. I would definitely recommend them to anyone looking for a reliable server company.
Great prices and service! Truly is painless, professional and polite (That's their slogan).
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.
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