Allows you to search a variety of questions and answers
To fix that, run the following command from your Run field:
mstsc /v:serverIP -F /console
replace 'serverIP' with the actual IP
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.
I have been with ayksolutions for around 5 years and have been thoroughly impressed with them. All support tickets are answered within minutes, regardless of the time of day. Prices are very reasonable, especially considering the support and services they provide. They are constantly doing crazy deals for servers as well. If you're looking for someone good and reliable to host with, from shared hosting to dedicated servers, I easily recommend ayksolutions.