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If you're getting the following message:
'Fatal error has occurred.
Could not connect to database for SQL SessionHandler.'
Try running the following:
1. /scripts/upcp --force
2. /scripts/fullhordereset
3. /scripts/fixwebmail
4. /scripts/resethorde
If that does not fix the issue, you may have a corrupted database. To check and fix, login to your WHM and go to phpMYadmin and run the "Check and Repair" command.
I recently switched to AYK Solutions from Softlayer for my dedicated server requirements. I received a much better specification server at significantly reduced cost from what Softlayer could offer me, with many of the previously 'extra' features at Softlayer included in the base price offered by AYK. The support was second to none, and they were extremely helpful in transferring all of my old server accounts over for no additional fee whatsoever.
I have a two small shared hosting packages and the price I pay I don't expect to receive very good support. I accept with any shared hosting uptime cannot be guaranteed neither can it be 100% and anyone who suggests otherwise is living a dream. However on the occasions I have opened a ticket they have been answered and investigated promptly. I have been with ayksolutions.com since Jun/18/2008 oh wow where has the time gone!