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There are two common things that could be causing this issue:
1. Your /etc/resolv.conf file does not have the necessary DNS information setup. Check that file to make sure the proper DNS IP addresses are there. If you are not sure what this means or what the IP addresses are supposed to be, submit a ticket to our support department.
2. There is most likely an issue with your zonetemplates in /usr/local/cpanel/etc. You can fix this by running the following from the command line:
cat /usr/local/cpanel/etc/zonetemplates/standardvirtualftp > /var/cpanel/zonetemplates/standardvirtualftp
cat /usr/local/cpanel/etc/zonetemplates/standard > /var/cpanel/zonetemplates/standard
cat /usr/local/cpanel/etc/zonetemplates/simple > /var/cpanel/zonetemplates/simple
This is my second time i m using your services, and the main reason i'm doing that, beside your prices is your customer support. I love the fact that you are fast, you always help me and never get bothered by my endless questions(i'm still a newbie when it comes to server setup) Thank you
Ayksolutions Customer Reviews Prompt, professional, efficient. I am currently using a shared account and plan on upgrading to a dedicated server...eventually when traffic picks up. The Ayk team is quick to reply to any concerns and does the best they can to correct the situation. I strongly recommend them for hosting.
Hi Guys and Gals, I'll just say you all are top notch and go above and behind with support. I've tested many other companies none compare to the expertise you all. Previously I would just get a ticked bumped up to a higher level of tier support etc. with AYK everyone is knowledgeable and prompt. Thank you for offering a premium hosting solution. Warm Regards, Johnny
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