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Make sure that you have WHM > Basic Setup > Apache Access Log Style > set to combined
Best customer service I've encountered anywhere. Great product at a great price.
We have been customers for several years. Just wanted to give a thumbs-up for their excellent response to a critical server issue we experienced this morning. We're back in biz and grateful.
AYK provide a very good value product, and always in a professional manner. I have used several hosting companies over the past 17 years. During that time I occasionally needed help with a variety of minor setup issues. Only AYK gave quick and helpful answers. I highly recommend them.
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