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This can be caused by numerous things, however, the most common issue has to do with the settings in the .htaccess file.
To view that file, follow these steps:
1. FTP into your account to the /home/username/public_html directory (username is your actual username).
2. Open up the .htaccess file and try to *cut* the contents leaving it blank. Save the file and quit.
3. Go back to that site and it now should show as www.domain.com, which is correct.
If this does not work, please contact our Support Team.
We have been customers for several years. Just wanted to give a thumbs-up for their excellent response to a critical server issue we experienced this morning. We're back in biz and grateful.
Hi Guys and Gals, I'll just say you all are top notch and go above and behind with support. I've tested many other companies none compare to the expertise you all. Previously I would just get a ticked bumped up to a higher level of tier support etc. with AYK everyone is knowledgeable and prompt. Thank you for offering a premium hosting solution. Warm Regards, Johnny
Great servers, Great Service, Awesome uptime! Our company has been working with AYKSolutions for almost 3 years, hosting several servers for mission-critical projects. The network downtime has been way lower than 30 minutes for OVER 3 years and.. one of our Linux servers scored 450 days of uptime! Needless to say, their Ticket Support always responds in a matter of minutes. At any time of the d ay! I would rate them 10/5 if I could! Kudos to a great company! :)
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