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If you try to run /scripts/pkgacct through shell and your load is not nominal, the script will stall. To bypass this and get it running you can use:
/usr/local/cpanel/bin/cpuwatch xx.x
So, if I want to backup an account with username "ayksolutions" to the directory /backup/cpbackup/daily and do this if the load is 30 or below, I would run the following command from prompt as root:
/usr/local/cpanel/bin/cpuwatch 30.0 /scripts/pkgacct ayksolutions /backup/cpbackup/daily
Prompt support, on New Years Eve of all days. Fixed issue within 10 minutes of submitting.
I have a two small shared hosting packages and the price I pay I don't expect to receive very good support. I accept with any shared hosting uptime cannot be guaranteed neither can it be 100% and anyone who suggests otherwise is living a dream. However on the occasions I have opened a ticket they have been answered and investigated promptly. I have been with ayksolutions.com since Jun/18/2008 oh wow where has the time gone!
Simply the best. have been using them from last 2 years. Remember Dedicated servers are hardware so few times problem do arrive. but always fixed in time. Really really Positive attitude from President.
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