Allows you to search a variety of questions and answers
You can use Plesk's password reset utility to setup a new admin password:
C:\Program Files\SWsoft\Plesk\admin\bin\plesksrvclient.exe
Prompt support, on New Years Eve of all days. Fixed issue within 10 minutes of submitting.
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.
I have a two small shared hosting packages and the price I pay I don't expect to receive very good support. I accept with any shared hosting uptime cannot be guaranteed neither can it be 100% and anyone who suggests otherwise is living a dream. However on the occasions I have opened a ticket they have been answered and investigated promptly. I have been with ayksolutions.com since Jun/18/2008 oh wow where has the time gone!
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