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I have had my hosting with AYK since 2006, and it has by far been the best experience I have ever had with any hosting company. The support is always spot on and available around the clock, excellent for me since I'm always working on things at odd hours. They make upgrading to fit needs very clean and easy, the cost is excellent for services received, and they have me as a customer for life.
I have been a client for many years now. They always answer to my needs, and keep their prices affordable. I will continue with them in the future.
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.