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I have a two small shared hosting packages and the price I pay I don't expect to receive very good support. I accept with any shared hosting uptime cannot be guaranteed neither can it be 100% and anyone who suggests otherwise is living a dream. However on the occasions I have opened a ticket they have been answered and investigated promptly. I have been with ayksolutions.com since Jun/18/2008 oh wow where has the time gone!
The most caring provider AYKSolutions is a reliable hosting and decicated server probider with good uptimes etc etc, which nowadays is a must for any copany in the hosting industry, But what makes them stand out from cowd - is there sincere care for their customers. AYK stuff is always asking you about problems you have and doing their best to solve the problems and help yo ur business to grow. Best support ever!
I have been a client for many years now. They always answer to my needs, and keep their prices affordable. I will continue with them in the future.