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Yes, you can always upgrade your machine. You need to simply email our Sales Department with your upgrade request and the process will begin.
Alternatively, you can choose to upgrade by logging in to your AYKpanel or simply clicking on "Account Upgrades" link directly through our website.
Even though I only have a shared hosting plan, their technical support team responded to my tech support request within the hour, and correctly to boot. (I needed to have a subdomain point to a Tumblr blog by changing the CNAME.)
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.
Great response time and excellent service. I've been with AYK for nearly a year now and I couldn't be happier. If you're ready to make the step up from budget hosting to someone that can still work with you to spec out a server for your needs at an extremely competitive price, shoot these guys an email and see what they have available. You will not regret it. With datacenters located all ove r the globe they're certain to have something for you.. or they'll just build it
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